Policy

LATE/NO-SHOW/CANCELLATION POLICY


  • Please contact the salon if you are over 10 minute late for your appointment. You will be considered a Walk- in if you arrive later than 10 minutes. We will try our best to accommodate your reservations, this policy is to have our technicians on time to all other following appointments.

GUARANTEE

WE DO NOT GUARANTEE FOR REGULAR POLISH

  • We provide a 5-day guarantee on acrylic nail ( too thin , breakage , cracks , ) We DO NOT apply acrylics or gel on fresh wounded nails. If any reasons you have a cut or open wound on your nail bed, we kindly ask you wait at least 3 days after Incident to re-apply Acrylic or gel Back on to prevent infections.
  • We Guarantee Gel Polish if not dried correctly, chipping, or Cracks
  • We are always willing to assist you if you encounter any problems with your services. Please feel free to contact us immediately so that we can accommodate your next visit. Charges will be applied to any issues brought up after the 5 day period.

SERVICE INFORMATION

REGULAR MANICURES

  • Regular manicure primarily take a long time to dry and can easily chip. Depending on each clients lifestyle the longevity hold differently. There are two options with a regular manicure: regular polish or no polish.
  • Maintaining nail hygiene for clients.
  • Nail polish can be easily removed with acetone for clients me who like to change colors frequently.
  • For clients who need some time away from nail enhancements.
  • Designing on regular polish is not recommended. To have designs on your nails, please choose Gel Manicures or nail enhancements (dip/acrylic).
  • Regular manicure primarily take a long time to dry and can easily chip. Depending on each clients lifestyle the longevity hold differently. There are two options with a regular manicure: regular polish or no polish.

GEL MANICURE

(Shellac, Gel, Rubber Base , Hard Gel)

  • Gel polish dries instantly, LED / UV light are required to dry the nails,so there’s no chance of messing up the service once it has been completed.
  • Gel polish last from 2 - 3 weeks depending on Lifestyle.
  • Gel Nails are recommened for Clients who do not want their nails lengthened or enhanced artificially but would like the color to last on their natural nails.
  • Gel Nail removal requires acetone with foil wrap individually to each fingers. Removal time (10 - 15 minutes) , You can do free hand art on gel nails.
  • Gel nails cannot be coated or ombre.

ACRYLIC SETS

(Also known as Full Set, Refill, Color Powder, Overlay)

  • Acrylic is powder. This is applied with a brush containing a small powder bead and liquid monomer (the purple liquid) at the tip. Cuticle trim + hand massage can be added for an additional charge.
  • Clients who wish to wear long nails or do a lot of designs.
  • Acetone must be used after acrylic application to soak off the natural nails.
  • Acrylic powder requires a longer removal time due to its durability.
  • Acrylic nails can be refilled if they are durable and in good condition.
  • Acrylic nails can be refilled depending on the durability/integrity of the current set.

DIP POWDER SETS

(Also known as SNS, NextGen)

  • The powder used in dip powder enhancements is finer than acrylic powder. A special resin is used to apply the powder. The client dips their finger in the powder to coat their nail with the enhancement. Cutting the cuticle and adding tips for length are not included as standard with a dip powder enhancement. An additional charge may be required for these services.
  • For clients who want to grow out their nails while still having a protective layer over them.
  • Nail surfaces are covered with thin layers of powder that make them tougher and less likely to break.
  • Ideally suited to clients who wish to keep their natural nails but wish to prevent them from splitting or breaking.
  • Acetone must be used to remove
  • No refills are allowed for dips. Removing the set and re-doing it requires us to completely re-do it.

NAIL ENHANCEMENT REMOVALS

  • Our technique for eliminating nail enhancements is to immerse them in acetone. In order to guarantee a comfortable removal experience, the acetone bowl will be kept warm using a towel to ensure both hands can be soaked simultaneously.
  • We will individually cover each finger with aluminum foil and cotton for DIP and gel removal on natural nails to guarantee a speedy and simple removal process. We will not use nail tips or tools to remove your current nail enhancements.

PEDICURES

  • At the end of every pedicure, we sterilize all metal tools, including foot files and pushers, by soaking them in Barbicide for their recommended time and then sterilizing them with our dry heat autoclave machine. We sterilize our massages with the Barbicide by soaking them for the recommended time and then sterilizing them with our dry heat autoclave machine. We offer a variety of pedicures, from simple to luxurious.
  • We offer an Express Pedicure if you want an efficient pedicure that requires little maintenance and is gentle. starting at Lavender Pedicure is the best option if you want a lot of massage time and require additional care with your pedicure, including callous and exfoliation. *French Tip is an extra $5 - $10 dollars depending on a simple French tip or deep French.* Acrylic Toe Nails are not recommended for whoever that work out and run often because it can damage the nail bed and cause permanent damage.
  • It is an additional service at $5 and Up

LENGTH & SHAPE

  • At no extra cost, square, rounded square, and round shapes are provided for ‘regular shaping.’The almond, coffin, ballerina, stiletto, tapered/narrow square, and narrow oval shapes require certain lengths for proper shaping and are therefore included for an additional charge. Because these shapes are difficult to make, they may cause permanent nail bed damage if the nail is not long enough. Our prices range from $5 to $30, depending on how long the nails are. Length charges are relative because each person’s nail bed is unique and not based on a set price for nail length. The length of the nail must be proportional to the amount of material used, and the time it takes to mold it into the correct shape.
  • *A length charge may still be applied to acrylic refills even if the original length was used at the beginning of the appointment. As the nails grow more extended, more time will be spent correcting shape, adding thickness to the apex and tips, and correcting structure if the nails curve due to their length.*

NAIL DESIGNS

  • Aside from abstract art, free-handed painting, encapsulation, ombre, and so on, we have many talented technicians. You can browse instagram for inspiration pics or send us a photo of the design you would like. To get a quote on the design, please send us a direct message on Instagram or Facebook.

NAIL FIXES

  • Come see us if you need a nail repair or have any nail issues. We provide a 5-day nail repair guarantee that covers chipping, breakage, and other issues in addition to gel/polish damage done at our salon. This does not include nail repairs resulting from excessive force (such as nails that are broken and bleeding as a result of blunt force) or disfiguring caused by biting or filing one’s nails at home (such as biting or filing one’s nails).
  • Please get in touch with us as soon as you notice any issues with your nails so we can prepare for your next visit. If you can’t come in within 5 days to fix your nails, we will charge you for any issues brought up after that time.
  • Please contact us for any issues with your services as we are always willing to help.